Operation Threshold now accepting energy assistance applications

Starting October 3, 2022 households in Grundy, Black Hawk, and Buchanan counties with someone age 60 or over, or with someone who has a disabling condition, or a household with a disconnect notice can apply for utility assistance through the Low-Income Home Energy Assistance Program (LIHEAP). All other households can apply starting November 1, 2022. Households approved for LIHEAP receive a payment to their hearing provider to help offset their winter heating costs.

Customers can access the application in the following ways:

1. Email: Customers can email Operation Threshold staff at crisis@operationthreshold.org to request an application.

2. Phone: Customers can call Operation Threshold at 319-291-2065 and leave a message requesting an application, along with your address.

3. Pick-up/Drop-off: Applications will be available outside each Operation Threshold office building.

4. Online: Starting November 2, 2022 customers will be able to submit an application for utility assistance online. The link will be available at www.operationthreshold.org

Applications are processed on a first-come, first-served basis and will be processed within 30 days of receipt. Applicants will be notified of their denial or their approval amount by mail or email. Households may receive LIHEAP assistance only once per season. In addition, those who qualify for LIHEAP are also protected by the moratorium, which prevents utility companies from disconnecting utilities from November 1, 2022, through April 1, 2023.

This program is not designed to pay a household’s total energy costs; instead, it helps to cover a portion of their heating costs. The program will provide supplemental assistance based on several factors. Those factors include total household income, household size, dwelling type, and type of heating fuel, among others.

Eligibility for participation is established according to the following federal income guidelines:

Household Size

Annual Gross Income* **

















*For households with more than eight members, add $9,440 for each additional member.

**All income will be annualized. Income will be collected for a 30 day period – count back 30 days, including the date of application – or from your 2021 Tax Return. In cases of layoff or reduced hours a projection of 30 days look ahead is allowable.

Applicants will need to furnish some form of identification for all household members, a copy of their most recent heating and electric bill, and proof of all household members’ gross income for the past 30 days or for the past calendar year. Applicants will also have to provide proof of their Social Security Number and documentation for every member of the household.

For more information, or to make a donation to assist low-income households with an energy crisis (including emergency LP deliveries or utility disconnect situations), visit our website at www.operationthreshold.org or contact the Grundy County Operation Threshold office by calling (319) 824-3460 located at 1606 G Avenue, Grundy Center.